Sorry for the delay,
An NT service exists so the program will automatically starts when Windows is starting up. You don't need to put the service or the STARTME in the Windows 'startup' folder.
Just run INSTALLSERVICE
once and Kroozbox will start automatically each time Windows start (you don't even need to log in).
Now, there are some specifics to Kroozbox running as a service (look at the 'overview...pdf' documentation for details). It needs the proper credentials to access the music/video if they are located on a network drive. If they are located on local drives there is no issue and you can install as a service without more configuration. However, for debugging purpose, I suggest to make Kroozbox work as a simple application (with STARTME) first - make sure that everything is working and
only then make it run as a service.
Your other problem is that you see Kroozbox user ineterface on the PCH or on your PC browser but you cannot start the movie!? That's a comon problem. It probably means that Kroozbox is unable to find the media using the location specified in PVD.
Try to make it work in the browser first (
http://192.168....:9008) <-- put Kroozbox IP address in there.
Check the link assign to the movie play link. You should see something with "&media=..... " inside the link. This is the location that Kroozbox will use to get to the movie. Be sure that Kroozbox have access to that location. If the movies are entered in PVD from another machine then where Kroozbox is running from, you may have to do a link relocation in Kroozbox. If your movies are localed on multiple drives you should use the 'PVDLinkRelocation.properties' file located in the template root folder. If you have only one drive you can set the value of 'dbaseMediaRoot' and 'localMediaRoot' located in the kroozbox.properties file located in the root of your template (explanation provide in the file).
Another way to see what is happening is to set the 'debug' flag to 'true' in the corresponding Kroozbox.properties (located in the root of your template location) and restart Kroozbox with STARTME. Check the screen output when you click on the Play link (from browser or PCH). Kroozbox will tell you what is wrong - you can also post the output here so we can help more.
Make sense or are you lost?